My Portfolio
My Portfolio
Explore a selection of interactive learning experiences designed to turn workplace challenges into practical decisions and meaningful feedback.
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NexaDesk Essentials: Your First Support Ticket
NexaDesk Essentials: Your First Support Ticket
Rise 360 · Customer Support Onboarding · Scenario and Assessment
A responsive onboarding course for new customer support specialists. Learners practise categorising and prioritising tickets, writing clear first responses, and recognising when to escalate through a realistic customer case.
Professional English on the Ward
Professional English on the Ward
Storyline 360 · Branching Scenario · Healthcare Communication
An interactive branching scenario for international nurses to practise clear, professional, and privacy-conscious communication during a hospital shift. Learner choices shape the feedback and final performance outcome.
Inbox Under Pressure
Articulate Storyline 360 · Cybersecurity Awareness · Decision-Based Scenario
A performance-focused scenario in which employees inspect a suspicious email, respond to an MFA alert, and complete an incident report. The final build will include consequence-based feedback, variable-driven progress, and a practical security job aid.
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